Certified NortonLive experts are available 24/7 to give you friendly, personalized help to detect and eliminate computer problems and keep your computer running its best. It’s all done over a secure Internet connection. So there’s no need to lug your computer to a shop or let strangers into your home. Save yourself time and money and avoid hours of unnecessary frustration. *
How NortonLive Services Work
Your NortonLive expert will:
- Promptly answer your call or chat request.
- Discuss your computer problem(s) and determine how NortonLive can help.
- Connect securely to your computer over the Internet.
- Fix your computer while you watch.
- Test your PC to ensure it’s working properly.
- Tell you what problems where found and how they were fixed.
- Recommend ways to protect your computer and keeping it running smoothly.
- Answer any questions you may have.
Why Choose NortonLive?
- It’s fast, affordable and more convenient than in-store repair or a service call.
- It’s from Norton, the global leader in computer security.
- We have over 2,000 technical experts with unmatched expertise in fixing computer problems.
- Our certified technicians use tools based on the same Norton security software trusted by millions of customers worldwide.
- We solve thousands of computer problems daily.
- Over 90% of our more than 1 million customers rate their overall satisfaction as Satisfied to Extremely Satisfied**
- Our services are available 24x7 in English-speaking countries and in 11 other languages (Mon-Fri 09:00-17:00 in other parts of Europe & Asia).
||Each NortonLive Service is a one-time service that is subject to acceptance of Symantec’s NortonLive Services Terms & Conditions. NortonLive Services expire 30 days after your purchase date.
||Customer satisfaction rating based on voluntary survey results collected from NortonLive customers over a six month period in 2009.