What is identity theft?

Identity theft is when thieves steal your personal information in order to take over or open new accounts, rent or buy properties, or do other criminal things in your name.

How identity theft can happen and how
your info can be used

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If the companies you do business with store your personal information–even a huge insurance or medical corporation–your identity could be compromised in a large-scale data breach.

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If thieves could install these devices at ATM machines and gas pumps to steal your account information when you insert your card.

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With the number of viruses, your computer and your information can be hacked through websites, Internet programs or file-sharing networks allowing thieves to access your private personal information.

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Thieves can steal mail directly from unlocked and low visibility mailboxes, enabling them to access your personal information from bills, statements, etc.

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Thieves will sort through garbage to find old bills, recent receipts and other discarded personal information.

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Thieves can change your address and divert your mail into the wrong hands.

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Under your name, thieves can withdraw money or make major purchases like house or car while you're struck with the bill.

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Thieves can open accounts for credit cards, loans, utility accounts and more in order to make purchases or steal funds. These accounts may not be detected for a year or more.

Laptop and mobile with ID Theft Protection feature on display

Screens are simulated and subject to change.

Norton Identity Advisor Plus

Stealing your identity can be easy. Good thing calling us is, too.

With Restoration Support in case of identity theft and coverage19 for specific losses and expenses, Social Media Monitoring17 and Dark Web Monitoring§

for the first year

Savings compared to the renewal price of A$119.99/year.
See subscription details below.*

Norton Identity Advisor Plus is for 1 account - App and website accessible on unlimited devices.

Why Norton?

Identity Restoration Support icon

Identity Restoration Support

An Identity Restoration Specialist will help guide you through the restoration process from start to finish.

Dark Web Monitoring icon

Dark Web Monitoring§

Dark Web Monitoring§ continuously searches the dark web and private forums looking for personal information and sends you notifications should it be found.

Social Media Monitoring icon

Social Media Monitoring17

We monitor your accounts on popular social media sites and notify you of suspicious activity.

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Stolen Wallet Assist

A stolen wallet can mean a stolen identity. If your wallet is stolen, we’ll provide you with guidance on how to cancel or replace credit cards, driver’s licenses, Social Security cards, insurance cards and more.

Identity Theft Icon

Identity Theft Insurance

Provides coverage for specific losses and expenses related to identity theft in your name, including legal expense reimbursement and lost income for time away from work to correct financial records.19

Identity Theft Insurance Coverage19

Provides coverage for covered expenses and losses related to identity theft, including financial loss and legal fees (combined cover up to $58k):

  • Up to $25k legal expense reimbursement
  • Up to $25k obligation to pay cover
  • Up to $3k for lost income
  • Up to $5k for miscellaneous expenses

Covered expenses (stated in Australian dollars) includes legal expense reimbursement for up to $25k, an additional $25k for Obligation to Pay related to credit and loan accounts opened in your name without your authorisation. Includes $3k for lost income reimbursement associated with correcting financial records related to the identity theft. An additional $5k is available for miscellaneous expense reimbursement associated with the incident.

How does an Identity Restoration Specialist help?

In case of identity theft, your dedicated Identity Restoration Specialist will help guide you through the restoration process from start to finish. The steps that will be taken:

Phone Call

System Requirements

Norton Identity Advisor Plus for 1 account - App and website accessible on unlimited devices
For Windows PC and Mac

Browser Support

  • Chrome v73 and above
  • Edge v41.1 and above
  • Firefox v66 and above
  • Internet Explorer v11 and above
  • Safari v11.1 and above

App Support

  • iOS 12 and above
  • Android 6 and above

No one can prevent all identity theft or all cybercrime.

*For the remainder of your subscription. Terms apply.

*Important Subscription, Pricing and Offer Details:

  • *Offer: valid from 14/06/2022 until 12/07/2022.
    Norton 360 Deluxe - 1 Year: A$69.99 for the first year. Then A$149.99/year.
    Norton 360 Standard - 1 Year: A$59.99 for the first year. Then A$99.99/year.
    Norton 360 Premium - 1 Year: A$84.99 for the first year. Then A$194.99/year.
    Norton 360 Deluxe - 2 Years: A$179.99 for the first 2 years. Then A$149.99/year.
    Norton 360 Standard - 2 Years: A$129.99 for the first 2 years. Then A$99.99/year.
    Norton 360 Premium - 2 Years: A$229.99 for the first 2 years. Then A$194.99/year.
  • Your subscription begins when your purchase is completed (or otherwise, when your payment is received). You must download and install on each device, or complete enrollment to get protection. 
  • By subscribing, you are purchasing a recurring subscription which will automatically renew after the first term.
  • The price quoted today is valid for the first term of your subscription. After that, your subscription will be billed at the applicable monthly or annual renewal price here. The price is subject to change, but we will always send you a notification email in advance.
  • You can cancel your subscription at or by contacting Member Services & Support. For more details, please visit the Refund Policy.
  • Your subscription may include product, service and/or protection updates and features that may be added, modified or removed subject to the acceptance of the License and Services Agreement.


17 Does not include monitoring of chats or direct messages. May not identify cyberbullying, explicit or illegal content or hate speech. Social Media Monitoring only available on Facebook, Instagram, LinkedIn, Twitter and YouTube. On Facebook, Instagram and LinkedIn only account takeover feature is available.

19 Terms, conditions, exclusions and limitations apply. See the Identity Theft Insurance Australia Policy Information Booklet found on for details. Coverage provided by AIG Australia Limited AFSL 381686 (AIG). NortonLifeLock Australia Pty Ltd (Norton) act as a group purchasing body in acquiring and arranging the insurance coverage under a group policy issued by AIG to Norton.
Norton does not hold an Australian financial services licence. Please obtain your own financial product advice about our services and consider the policy information booklet to determine if the coverage is right for you.

§ Dark Web Monitoring defaults to monitor your email address only and begins immediately. Sign in to your account to enter more information for monitoring.

Δ 24/7 Support is available in English only. See

For support related to an identity theft incident, please call our agents on our dedicated identity restoration number.

The Norton and LifeLock Brands are part of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries.

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