Norton Ultimate Help Desk
Get on-demand IT help to fix tech issues.
- Single Use
A$74.99
per service
Must redeem within 30 days of purchase.
See pricing details below*
- Device Coverage: 1 Device, 1 call3
- 24x7 Support2 Speak with Norton tech support any time, 365 days a year.
- Computer Tune Up Helps keep your computers running like new. One tune-up for 1 device.
- Network & Mobile Norton techs help you set up your home network and mobile devices.
- Software Support We’ll help troubleshoot common software issues.
- Virus Removal Helps keep your computers virus-free.
- OS Upgrades Operating System upgrade assistance – helps your computer stay current and more secure.
- Advanced Diagnostics & Resolution We’ll help you identify and recommend solutions for even complex technical issues.
- Back Up setup We'll help you initiate a backup on select cloud storage providers or on your local drive.6
- Monthly
A$21.99
/month
See Subscription details below*
- Device Coverage: 3 Devices, unlimited calls4
- 24x7 Support2 Speak with Norton tech support any time, 365 days a year.
- Computer Tune Up Helps keep your computers running like new. Unlimited tune-ups for 3 devices.
- Network & Mobile Norton techs help you set up your home network and mobile devices.
- Software Support We’ll help troubleshoot common software issues.
- Virus Removal Helps keep your computers virus-free.
- OS Upgrades Operating System upgrade assistance – helps your computer stay current and more secure.
- Advanced Diagnostics & Resolution We’ll help you identify and recommend solutions for even complex technical issues.
- Back Up setup We'll help you initiate a backup on select cloud storage providers or on your local drive.6
- Annual
A$164.99
/year
See Subscription details below*
- Device Coverage: 1 Device, unlimited calls5
- 24x7 Support2 Speak with Norton tech support any time, 365 days a year.
- Computer Tune Up Helps keep your computers running like new. Unlimited tune-ups for 1 device.
- Network & Mobile Norton techs help you set up your home network and mobile devices.
- Software Support We’ll help troubleshoot common software issues.
- Virus Removal Helps keep your computers virus-free.
- OS Upgrades Operating System upgrade assistance – helps your computer stay current and more secure.
- Advanced Diagnostics & Resolution We’ll help you identify and recommend solutions for even complex technical issues.
- Back Up setup We'll help you initiate a backup on select cloud storage providers or on your local drive.6




System Requirements
Minimum System Requirements
To receive the service, a high-speed Internet connection and the following system requirements are required. Some devices may not be able to receive services even if your connection seemed qualified or your device's environment suitable*.
Customer must have administrator level access to the PC or Mac.
Windows Operating Systems
Microsoft® Windows® XP SP3 or higher, Windows Vista®, Windows 7 or Windows 8
Microsoft® Windows® 10 (all versions), except Windows 10 in S mode and Windows running on ARM processor
Microsoft® Windows® 10 (all versions), except Windows 10 in S mode and Windows running on ARM processor
Mac® Operating System
Mac OS X 10.5 or later
Android™
Android OS version 6.x or later (must have the Google™ Play app installed)
iOS®
iOS version 7 or later
High speed Internet connection
800 MHz processor (minimum)
512MB of RAM (minimum)
Administrator-level access to the PC or Mac
800 MHz processor (minimum)
512MB of RAM (minimum)
Administrator-level access to the PC or Mac
*Important Subscription, Pricing and Offer Details: